Privacy Policy
Last updated: 11 April 2026
OtwoX Digital Solutions (referred to in this document as "OtwoX," "we," or "us") respects the privacy of visitors to its website at otwox.com and of its clients. This Policy explains the types of information we collect, how we use and protect it, and the rights you have with respect to it.
1. Information We Collect
We collect two categories of information:
- Information you voluntarily provide: such as your name, email address, phone number, company name, and message content, when you complete a contact form or subscribe to our services.
- Technical information collected automatically: such as IP address, browser type, operating system, pages visited, and visit date. We use this information to improve site performance and understand visitor behavior in aggregate.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To respond to your inquiries and provide the services you have requested.
- To send important updates relating to agreed projects or services.
- To improve the content of our website and the user experience.
- To comply with applicable legal and regulatory requirements.
We will not use your information for marketing purposes without your express consent.
3. Cookies
Our website uses essential cookies necessary to operate the site and remember your preferences (such as your selected language). We may also use analytics cookies to understand how visitors use the site in an aggregated and anonymized form. You can manage cookies through your browser settings.
4. Sharing Information with Third Parties
We do not sell or rent your personal information to any third party. We may share information in limited circumstances with:
- Trusted service providers who assist us in operating our website and services (such as hosting providers or analytics tools), strictly to the extent necessary.
- Competent authorities where a legal obligation requires disclosure.
5. Data Security
We implement reasonable technical and organizational measures to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no electronic system provides absolute security, and we continuously work to improve our safeguards.
6. Data Retention
We retain your information only for the period necessary to achieve the purposes described in this Policy, or as required by law, after which it is securely deleted or anonymized.
7. Your Rights
Subject to the limits permitted by law, you have the right to exercise the following rights over your personal information:
- Access the information we hold about you.
- Request correction of inaccurate information.
- Request deletion of your information where appropriate.
- Object to specific processing of your information.
- Withdraw your consent at any time, without affecting the lawfulness of processing carried out prior to such withdrawal.
8. Updates to This Policy
We may update this Policy from time to time to reflect changes in our services or in legal requirements. We will always indicate the date of the latest update at the top of this page.
9. Contact Us
For any questions regarding this Privacy Policy or to exercise the rights described above, please contact us at:
- Email: info@otwox.com
- Phone: +256 785 140 035
- Address: Kampala, Uganda